1. Introduction & Acceptance
Welcome to energyscience.in ("the Website"). This Website is the official online presence of the Energy HygieneX franchise for Mumbai city and Gujarat state, acquired and operated by Aura Photo Science, Thane, Maharashtra ("we", "us", "our"). It is not the official website of Energy HygieneX / Aura Research Foundation, Hyderabad (the parent organisation).
By accessing or using this Website, booking a service, or purchasing a product, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use the Website.
2. Use of the Website
You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict the use of the Website by, any third party. You must not attempt to gain unauthorised access to the Website, its servers, or any connected systems.
All content on this Website — text, images, logos, graphics and layout — is the property of Aura Photo Science or its licensors and is protected by applicable copyright and trademark laws. The Energy HygieneX brand and its patented protocols belong to the parent organisation and are used under franchise authorisation. You may not reproduce, distribute, or commercially exploit any content without our prior written consent.
3. Our Services & Products
We offer Energy Hygiene audits for built spaces, Aura Radionics Wellness sessions, and Energy Hygiene products. All services and products are intended to support environmental balance, harmony, and the general wellbeing of living and working spaces. They are complementary wellness offerings — they are not a substitute for professional advice of any kind, and individual experiences may vary.
Service bookings are confirmed only after mutual scheduling. We reserve the right to refuse or reschedule a booking with reasonable notice.
4. Information We Collect
When you use our enquiry forms, place an order, or contact us on WhatsApp, we collect only the information needed to serve you: your name, email address, phone number, city, and the details of your enquiry or order.
We do not collect sensitive personal data through this Website, and we do not use invasive tracking beyond standard, privacy-respecting website analytics.
5. How & Why We Use Your Data
We use the information you share solely to: respond to your enquiries; schedule audits and wellness sessions; process and deliver product orders; provide order support on WhatsApp; and, where you have consented, share relevant updates about our services.
We never sell your data, and we never make it publicly visible. Your data is stored on encrypted servers located in Indian data centres and is handled in line with India's data protection framework, including the Digital Personal Data Protection Act (DPDP Act), 2023 and applicable IT rules.
Payments are processed by Razorpay on their secure, PCI-DSS-compliant infrastructure — we never see or store your card, UPI, or banking details.
6. Payments & Pricing
All prices on this Website are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise. Product purchases are completed through Razorpay payment links; orders placed via WhatsApp are confirmed and settled mutually between you and our team. Prices may be revised at any time; the price applicable is the one displayed at the time of your order.
7. Shipping, Refunds & Cancellations
Product shipping timelines and coverage are described in our Shipping & Delivery Policy. Cancellations, returns, and refunds are governed by our Refund & Cancellation Policy. Both form part of these Terms.
8. Limitation of Liability
While we take every care to keep the information on this Website accurate and up to date, it is provided "as is" for general information. We make no warranties, express or implied, about the completeness or reliability of the content.
To the maximum extent permitted by law, Aura Photo Science shall not be liable for any indirect, incidental, or consequential loss arising from the use of this Website, our services, or our products. Our total liability in respect of any order or service shall not exceed the amount paid by you for that order or service.
9. Third-Party Links
This Website contains links to third-party platforms — including YouTube (educational videos of the parent research channel), Razorpay (payments), and WhatsApp (chat support). We are not responsible for the content or privacy practices of those platforms; your use of them is governed by their own terms.
10. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any dispute arising out of the use of this Website or our services shall be subject to the exclusive jurisdiction of the courts at Thane, Maharashtra.
11. Changes to These Terms
We may update these Terms & Conditions from time to time. The revised version becomes effective as soon as it is published on this page, with the "Last updated" date revised accordingly. Continued use of the Website after changes constitutes acceptance of the updated terms.
12. Contact Us
For any questions about these Terms, write to [email protected] or message us on WhatsApp at +91 7506 7506 85.
Aura Photo Science · Thane, Maharashtra · Serving Mumbai & all of Gujarat.
